embassy suites by hilton kansas city international airport manager

They have these little blue tickets you must have and show to get food. The worst part is this hotel seems obsessed with being sure no one gets a free breakfast they don't deserve. Bacon and sausage was not even warm or the gravy etc. The hot breakfast was a joke, no part of it either morning was hot, even when going to the cook to order part. We were there a couple of nights and this was the same both nights. Popcorn and some trail mix seems to be the extent of the food. The managers reception at the hotel is a big disappointment as compared to other Embassy's. He was busy doing room service orders and taking care of customers at his bar but was still very friendly and just a great guy. The bartender Sean at the main bar was friendly and very helpful. The good part was the front desk staff was very nice and accommodating, I ask for a different type of room than I had booked and the young lady was very helpful and able to take care of my request. The Embassy at the KC airport is not up to the usual standards we fine at most. Traveling close to 150 to 170 days a year we usually look forward to staying at an Embassy Suites when we have the chance.

Embassy suites by hilton kansas city international airport manager